Returns & Exchanges
At Black Coral Wax USA, we strive for total professional satisfaction. If you are not completely happy with your purchase, we offer a 30-day window for returns on unopened and unused waxing supplies.
Initiate Your Request
Contact our support team within 30 days of delivery with your order number and the reason for your return to receive a Return Authorization.
Secure Packaging
Ensure the wax beads, warmers, or pre-post care products are in their original, unopened packaging to qualify for a full refund.
Ship the Items
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
Quality Inspection & Refund
Once our warehouse team verifies the condition of the returned items, we will issue a credit to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing