Frequently Asked Questions
Everything you need to know about our premium waxing formulas and shipping.
What makes Black Coral Wax different from other hard waxes?
Our formula is engineered for superior flexibility and strength, allowing it to grip even the shortest, coarsest hairs without breaking or irritating the skin. It is designed by professionals for professionals.
How long does shipping take within the USA?
Standard shipping typically takes 3-5 business days. We process all orders within 24-48 hours from our warehouse to ensure you never run out of stock.
Can I use Black Coral Wax on sensitive skin?
Yes, our waxes are formulated with high-quality ingredients that minimize redness and discomfort, making them suitable for sensitive areas like the face, underarms, and bikini line.
Do you offer professional or bulk discounts?
We provide exclusive pricing for licensed estheticians and salon owners. Please visit our 'Pro Account' page to register your business and access wholesale rates.
What is your return policy?
Due to the nature of our products and hygiene standards, we only accept returns on unopened and unused products within 14 days of delivery. Please contact our support team to initiate a return.
What temperature should I set my wax warmer to?
For optimal results, we recommend heating the beads until they reach a honey-like consistency. Always test the temperature on your wrist before applying it to a client.